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"Does MailChimp Work In My Country?"

We have thousands of happy customers from all over the world, including Australia, Canada, Germany, Greece, Norway, South Africa, and the United Kingdom. We even have a magazine company as far away as Russia using the 'chimp! Since MailChimp is a web based service, you can use it from anywhere in the world from your browser. But there are a few issues we should discuss...

Here's what most people ask us about using MailChimp from outside the U.S.

Pricing: Currency Conversions, how to pay
Technical support availability
Language support/Character Sets

"How Do I Pay You?"

We accept Visa, MasterCard, American Express, and Discover. When you purchase via credit card, your credit card company will handle the conversions appropriately. At this time we do not accept PayPal, nor can our bank accept checks from overseas.

Monthly Price Plans

Monthly Plan	Convert to my currency:
$15	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$30	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$50	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$75	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$150	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|

Pre-Paid Price Plans

If you pre-pay:	You'll get:	Convert to my currency:
$15 USD	500 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$30 USD	1,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$60 USD	2,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$100 USD	5,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$150 USD	7,500 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$200 USD	10,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$250 USD	25,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$500 USD	50,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$750 USD	75,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$1,000 USD	200,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$1,875 USD	375,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|
$2,500 USD	500,000 Email Credits	AUD \| CAD \| EUR \| GBP \| NOK \| RAND \|

* We use Google's currency convertor.

"Where Do I Pay You?"

Technical Support Availability

Luckily, MailChimp is pretty easy to use. Most people (even in the U.S.) don't need to contact us for any support. You'll find answers to just about every question in our knowledge base, or you can watch some of our demo movies. Chances are, you won't need either.

Currently, we do not have any overseas offices. We're based in Atlanta, Georgia USA. Our official hours are Monday - Friday, 9am - 5pm EST. You can contact us several ways:

Email us, by clicking the "Contact" link in our footer (due to our time difference, this is probably how you're going to contact us).
Call toll-free: 1-866-284-2541. Leave a detailed message with your company name (so we can lookup your account), and we'll get right back to you. Due to our time difference, be sure to give us the company name used in your MailChimp account, so we can lookup your phone number and other contact info.
Live chat with us (log in to MailChimp, and look for the "Live Chat" button in the top navigation). We're officially only 9-5 EST, but sometimes we're up late working on stuff.

Languages, Character Sets, Encoding

MailChimp supports UTF-8 in your HTML email campaigns. By default, MailChimp is set to the ASCII character set mode. But if/when MailChimp detects special characters in your email, we will switch to UTF-8 automatically.

Want to try MailChimp free?

Questions? Search our knowledge base


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