Contact MailChimp

Common Questions:

If the self-help robot monkeys (above) couldn't help you, there are a few ways you can contact us:

Live Chat Support

Live chat operators are available Mon-Fri, 9am-5pm ET.
Click here to chat live

Email Us

Email support is available Mon-Fri, 9am-5pm ET.
Click here to email MailChimp

Weekly "Getting Started" Webinar

Every Wednesday we provide an introduction to MailChimp to help new customers get started.
Click here to sign up for the next webinar session

Telephone Support

Our office hours are Monday through Friday, 9am-5pm ET (New York Time).

Help & Support (toll free): (866) 284-2541
US Toll: (678) 999-0155
London: +44-2081149387
Sydney: +61-290372972
Fax: (678) 999-0142

MailChimp is a Service Provided by the Rocket Science Group

Physical Address:
The Rocket Science Group
512 Means Street, Suite 404
Atlanta, GA 30318
Tel: (678) 999-0141

We are located in the historic Block Candy Company Building (circa 1900) just outside of the Georgia Tech campus:
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