6 Comments

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  Leigh Marble says:

  This is a cute idea, and I wanted to use it on one of my email campaigns. However, when the image is passed back from Picnik to Mailchimp, it is automatically resizing the width to 600 pixels.

  My image *was* 680 x 200 px, and it showed up correctly in Picnik when it was passed over for editing. However, when it was then passed back to Mailchimp, it was automatically resized to 600 x 176 pixels.

  I know you all recommend 600 pixels for the width of an email, but this seems more like a coding error somewhere.

  Thanks,
  Leigh

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    Ben says:

    Hmm, that is odd. I’ll ask someone to take a look at your campaign. Thanks!

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      Leigh Marble says:

      OK, great.

      To be clear, I wound up getting a 680px wide header for my campaign, but only by using Picnik “externally” (just editing the image on their site, saving it to my hard drive, then sending it to MailChimp myself). So, if you were to look at my most recent campaign, you wouldn’t see direct evidence of this issue.

      cheers,
      Leigh

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  Luke Hebert says:

  Mine is doing this to. It must be something to do with the process of importing the image back into mail chimp. When it goes out to picnik its the correct size, picnik tell you it is the size of the original. It changes once you save it and return to mailchimp.

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  Ben says:

  Hi all, since our maximum template width is 600px, we do indeed perform a resize of all graphics that are imported back to MailChimp to be no more than 600px wide, to keep template-widths from breaking.

  If you’re setting up a custom template width, you’ll have to do what Leigh described above, and save the header to your computer, then edit in Picnik “externally.”

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  Leigh Marble says:

  So the resizing is intentional?

  Doesn’t seem like good user-interface practice to silently enforce the 600px suggested width, and not make it clear that the image will be resized.

  My 2 cents.

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