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	<title>MailChimp Email Marketing Blog &#187; email marketing ROI</title>
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		<title>Tracking Conversions and ROI from your email marketing campaigns</title>
		<link>http://www.mailchimp.com/blog/tracking-conversions-and-roi-from-your-email-marketing-campaigns/</link>
		<comments>http://www.mailchimp.com/blog/tracking-conversions-and-roi-from-your-email-marketing-campaigns/#comments</comments>
		<pubDate>Tue, 09 Sep 2008 10:23:05 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Emarketing, Business]]></category>
		<category><![CDATA[MailChimp News]]></category>
		<category><![CDATA[Avinash Kaushik]]></category>
		<category><![CDATA[email analytics]]></category>
		<category><![CDATA[email marketing ROI]]></category>
		<category><![CDATA[google analytics conversion rate]]></category>
		<category><![CDATA[Occam's Razor]]></category>
		<category><![CDATA[tracking conversions from email]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/tracking-conversions-and-roi-from-your-email-marketing-campaigns/</guid>
		<description><![CDATA[I&#8217;m one of those pseudo-techies (the official term is Designerd) that understands analytics and all that, but looking at my Google Analytics reports always makes me feel like I&#8217;m in Calculus IV class again. My palms get all sweaty, I get a little dizzy and confused by all the numbers, and I just focus on [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.mailchimp.com/blog/wp-content/uploads/2008/09/rev-created.jpg" alt="rev-created.jpg" align="right" border="0" height="135" hspace="5" vspace="5" width="140" />I&#8217;m one of those pseudo-techies (the official term is <a href="http://www.chopshopstore.com/product.php?productid=16149&amp;cat=23" title="Chopping Block Designerd T-shirt" target="_blank">Designerd</a>) that understands analytics and all that, but looking at my Google Analytics reports always makes me feel like I&#8217;m in Calculus IV class again. My palms get all sweaty, I get a little dizzy and confused by all the numbers, and I just focus on the &#8220;pretty pretty graphs.&#8221;<br />
<span id="more-955"></span></p>
<p>So a little while ago, I picked up <a href="http://www.webanalyticshour.com/" title="Web Analytics An Hour A Day" target="_blank">Web Analytics: An Hour a Day</a> by Avinash Kaushik. It&#8217;s a nice book that gives practical advice on what kind of things you can measure with different analytics packages, and more importantly, what they mean for your business. Check it out if you love your analytics stats, but you don&#8217;t feel like you&#8217;re using them to your maximum potential.</p>
<p>Avinash blogs over at Occam&#8217;s Razor, and in our research for <a href="http://www.mailchimp.com/analytics360/">MailChimp&#8217;s Analytics360 tool</a>, I stumbled across: <a href="http://www.kaushik.net/avinash/2006/07/excellent-analytics-tip5-conversion-rate-basics-best-practices.html" target="_blank">Excellent Analytics Tip#5: Conversion Rate Basics &amp; Best Practices</a></p>
<p>I noticed this:</p>
<p><em><strong>Tip #1: <strong>Always show revenue next to conversion rate.</strong></strong> Conversion rate just by itself can be misleading in terms of opportunity for any website. So my recommendation is to show the actual revenue number (or leads or newsletter sign ups or whatever is your conversion) next to the conversion rate %. </em></p>
<p>Point being, some of your highest conversion rates don&#8217;t always mean most revenue.</p>
<p>In MailChimp&#8217;s <a href="http://www.mailchimp.com/analytics360/" title="MailChimp Analytics360 ">Analytics360 tool</a>, we pull stats from your Google Analytics account, and mash them up with your email marketing reports, to put it all into context. You&#8217;ll see exactly what your campaign&#8217;s conversion rate and revenue is, side-by-side. Here&#8217;s a screenshot from an actual customer&#8217;s MailChimp campaign report:</p>
<p><a href="http://www.mailchimp.com/blog/wp-content/uploads/2008/08/analytics360-screen2.jpg" title="analytics360-screen2.jpg"><img src="http://www.mailchimp.com/blog/wp-content/uploads/2008/08/analytics360-screen2.jpg" alt="analytics360-screen2.jpg" border="0" height="224" hspace="5" vspace="5" width="539" /></a></p>
<p>You&#8217;ll notice in the screenshot that we pull in a bunch of other stats from Google Analytics. Now, these stats have always been available to you there in Google, but when they&#8217;re mashed into your email report, you get new context.</p>
<p>Now, instead of having a tab open with your MailChimp report, and another tab open with analytics, and then cross tabulating all the numbers into Microsoft Excel, or your calculator, you can just get a bird&#8217;s eye view of it all in one place: <em>&#8220;This email campaign generated 969 visits to my site, and each subscriber who visited bought roughly $86.38 worth of stuff, and my overall ROI was almost 7,000%. Man, I so deserve a raise.&#8221;</em></p>
<p>MailChimp&#8217;s Analytics360 is totally free for our customers. It&#8217;s an add-on that you activate under your Account Settings. If you run an e-commerce site, and you use Google Analytics, you should give it a try (especially for the upcoming holiday season). Here&#8217;s how to set it up:</p>
<p><embed src="http://blip.tv/play/gaZ1xu4vAA" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="240" width="320"></embed></p>
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		<title>Now That&#8217;s ROI &#8211; $157,000 from one email campaign</title>
		<link>http://www.mailchimp.com/blog/now-thats-roi-157000-from-one-email-campaign/</link>
		<comments>http://www.mailchimp.com/blog/now-thats-roi-157000-from-one-email-campaign/#comments</comments>
		<pubDate>Thu, 14 Aug 2008 16:54:41 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[MailChimp News]]></category>
		<category><![CDATA[MailChimp Upgrade]]></category>
		<category><![CDATA[email marketing]]></category>
		<category><![CDATA[email marketing ROI]]></category>
		<category><![CDATA[google analytics]]></category>

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		<description><![CDATA[Ever since we launched our Google Analytics integration, eRetailers have been eating it up, and sharing all kinds of great ROI stories with us.
One that really caught my attention was APMEX (American Precious Metals Exchange), and how their email campaign got them $157,000 in sales. Wow. And here&#8217;s another case study, from NavySeals.com.
One common thread [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.mailchimp.com/case_studies/img/thm_apmex.jpg" alt="American Precious Metals Exchange" align="right" border="0" height="100" hspace="5" vspace="5" width="100" />Ever since we launched our <a href="http://www.mailchimp.com/analytics/">Google Analytics</a> integration, eRetailers have been eating it up, and sharing all kinds of great ROI stories with us.</p>
<p>One that <em>really</em> caught my attention was APMEX (American Precious Metals Exchange), and <a href="http://www.mailchimp.com/case_studies/apmex.phtml" title="APMEX Email Marketing Case Study">how their email campaign got them $157,000 in sales</a>. Wow. And here&#8217;s another case study, from <a href="http://www.mailchimp.com/blog/how-navysealscom-uses-mailchimp-with-google-analytics/">NavySeals.com</a>.</p>
<p>One common thread in all the stories we&#8217;ve heard is that our customers keep logging in to Google Analytics to see revenue generated. Then, they&#8217;d pull out a calculator to figure out the ROI of that campaign (don&#8217;t ask me for the formula&#8212;I always have to Google it, then <a href="http://en.wikipedia.org/wiki/Return_on_Marketing_Investment">Wikipedia</a> whatever Google tells me. I suck at math).</p>
<p>Anyway, we thought, &#8220;<em>Why not just pull their campaign stats from Google Analytics, calculate the ROI, and stick all this into their MailChimp campaign reports?</em>&#8221;</p>
<p>So we did that. <a href="http://www.mailchimp.com/analytics360/">We call it MailChimp Analytics360</a> (Get it? Full circle?) It&#8217;s powerful. It&#8217;s insightful. It&#8217;s easy. And it&#8217;s free.</p>
<p><embed src="http://blip.tv/play/gaZ1xu4vAA" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="240" width="320"></embed></p>
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