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Email Marketing, Business & Monkeys

PayPal Add-on for MailChimp

February 5th, 2009 | by Ben

If you accept payments via PayPal, you can automatically add customers to your MailChimp list instantly and seamlessly whenever they buy from you.

This is perfect if you sell stuff on Etsy, eBay, or your own e-commerce store.

It’s also great if you’re a non-profit or church and take donations on your website/blog.

Here’s how to set it all up…

We’re basically using PayPal’s “Instant Payment Notification” service.

You’ll need to have either a Premier or Business PayPal account.

Just log in to MailChimp, go to the Account tab, click “Add-ons” (marvel at all the wonderful add-ons we offer), then activate the PayPal 360 plugin:

Once it’s activated, click the configure link, and a new pop-up window will appear.

1. Select the list where you want PayPal purchasers’ emails to go to. Don’t just dump them into some newsletter list (unless you explicitly told them on your purchase form that they’d be receiving newsletters). Rather, create a totally separate list for “customers” who have purchased stuff from (or donated to) your organization.

In the settings for that list, your permission reminder can say, “You’re receiving this because you purchased something from our store and…” Remember, never “surprise” your recipients with email marketing they weren’t expecting. This completes our email etiquette session.

2. MailChimp will generate a secret code. I’m just calling it a secret code to make this tutorial feel more intriguing. Select that code and copy it to your clipboard.
Then, go log in to your PayPal account, and click on the “Profile” link:

On the next screen, look for the link to “Instant Payment Notifications” (it’s kinda hard to find in all those links. Here’s a clue:


The next screen will look like this:

1. Check the box.

2. Enter the secret code that you got from MailChimp.

3. Do a little dance of joy (yes, MailChimp can tell if you don’t dance).

Remember, this only works for Business or Premier accounts in PayPal.

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7 Comments

    • Pearible says:

      How many of these can be set up? For example, what if what I’m selling via paypal are multiple e-mail-based tutorials. Each different tutorial would be its own list.

      Possible?

      • Crystal Silver says:

        Maybe you could use one main list but segment them into separate campaigns according to which product was ordered. You’d probably have to create a field name to correspond with the item id from your Paypal button, then set MailChimp to auto-segment your list.

    • Andre says:

      Same question as Pearible above. I have 2 products we are selling (both email based tutorials) and we want the users to decide which list they sign upto.

      I know this is possible via using the ‘form based signup’ but that means the user has to have another step of confirming their subscription via email. We want it to be as seamless as possible.

    • Andrea says:

      Hmmm. Just tried this and still getting ‘no connection’. Got a fully verified PayPal Business account, too.

    • Business Web Coach says:

      Unfortunately this old blog post has steps that no longer match. For example the navigation to find the paypal add on is not longer under add-ons. It is now under “Integrations”.

      Likewise the paypal add-in is not called paypal 360 anymore.

      Finally there is a step within paypal besides pasting in the code from mailchimp. After you past the code you have to click a button that says to send IPN messages.

      Even after all of those steps the integration does not work because I get a “no connection” as the user above also described.

      I have a similar problem with the twitter integration.

      Perhaps the APIs for those services changed and mail chimp has not changed with them.

    • George says:

      This is really cool. Now is there a way to unsubscribe customers from a previous list once they have made a purchase?

      E.g. They are a normal subscriber, then they make a purchase, so they automatically get unsubscribed from the subscriber list and now only exists on the paid customer list?

    • Rob says:

      I have the email, first, and last name going into my list, but is there a way to include other variables from Paypal? In particular, I would like to include the amount they paid in the email (ie Thank you for your recent payment of $100)

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