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Email Marketing, Business & Monkeys

New Twitter email template in MailChimp

September 15th, 2009 | by Ben

twitter-loveMailChimp’s list of built-in social media features just keeps growing.

Today, we launched a new twitter email template. The twitter template is perfect for social media power users (um, no “social media d-bags,” please) who want their emails to follow their twitter “identity.”

Here’s how it works:

When you go to create a campaign, select the “new email” tab:

new-email-tabl

Then choose the new “twitter” template option:

twitter-template

On the next screen (the campaign builder), you’ll see that MailChimp visits your twitter page, and automatically pulls in your colors and background image:

twitter-template-mailchimp

If you look closely at the right column, you’ll notice a nifty new twitter merge tag:

twitter-full-profile

Where it says “TWITTER:FULLPROFILE” we’ll insert your twitter avatar, follower count, and recent tweets.

Clicking on “pop up preview” will show you how the merge tag looks when it pulls in your data:

pop-up-preview-twitter-template

As you can see, there’s even a little link to “follow.”

Setting Up The Twitter Integration

How does MailChimp even know your twitter account? Because by now you’ve used our awesome campaign tweeting and re-tweet tracking integration, right?!? If so, your settings are already saved. If not, just make sure you go to your account page, then click on Integrations:

integrations

and then enter your settings for twitter:

twitter-authorize

Finally, if you’re new to MailChimp’s social features, check out this video:

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27 Comments

    • Bob Potter says:

      Thank Ben. You rock! You do an awesome job of keeping us up-to-date in an easy-to-understand way.

    • Mike Templeton says:

      I take it the new “TWITTER:FULL_PROFILE” merge tag is also available as a standalone item?

      Great work pulling this together. The auto-generation feature for grabbing colors is awesome (like always), but I think the profile inclusion is even more innovative. Now instead of just a “Follow us on Twitter” link, you’ve got a full blown incorporation of your profile inside the email.

      • Ben says:

        Mike, the merge tag can indeed be used as a standalone item. FTR, my original version of this article had an _underscore_ in that merge tag, but that was incorrect. The correct tag is: *|TWITTER:FULLPROFILE|*

    • adam mclane says:

      I’m trying to get this to work on an existing campaign. Is that possible? What am I doing wrong? My tag looks like this, *|TWITTER:FULL_PROFILE|*, right?

      • Ben says:

        Hi Adam, I don’t remember there being an underscore in “FULLPROFILE.” Try it w/out.

        • Ben says:

          DUH. I wrote the article with the wrong merge tag. Sorry Adam, there’s no underscore like I typed in my example. I’ve edited the article. Thanks for pointing this out!

          • adam mclane says:

            Perfect! Looks great. I pulled that out and it works great. I’m guessing as time goes on I’ll be able to hack it with some preferences? Like… having it display 2-3 tweets as opposed to 5 so it fits my content?

            I know, picky picky. :)

            • Ben says:

              Hi Adam, Yes. You definitely know our M.O. We launch something, see if anyone even uses it, wait for enhancement requests, then the team meets in the office thunderdome to “decide” which features to work on next.

            • Chad says:

              Hi Adam, this part is less documented, but there are two other Twitter merge fields you can use to customize the output. *|TWITTER:PROFILE|* will show just your profile information and follow link without the latest tweets list. *|TWITTER:TWEETSXX|* will show your “XX” latest tweets, so *|TWITTER:TWEETS3|* will show the latest 3 tweets instead of 5. We’ll hopefully get these documented and up on the mergetag cheatsheet in the next day or two.

            • adam mclane says:

              Chad- I will use those, thanks! I put it into a couple templates yesterday and it looked a bit odd. Those hacks will dip the whole thing in awesome sauce.

    • Thomas says:

      What video maker do you use? Camtasia?
      It looks very good

        • Jon says:

          I saw in an earlier post – back in 2006(!) that you where using Adobe Captivate. Would you recommend Screenflow over Captivate?

          • Ben says:

            They’re for different purposes, imho. Josh does um, “edu-tainment” kinda videos, where we need fast-paced action-packed pseudo-tutorials. But Jennifer, in our support department, might need to use captivate for step-by-step “real” tutorials, where someone has to learn all the nitty gritty details. We’re not at the point where captivate can be used yet, though. The app is still changing quite a lot, due to all the new feature enhancements. But if/when the app “matures” (God forbid), and features don’t change too much, taking the time to do full tutorials with Captivate might be worth it.

      • jennifer says:

        I’ve started using Camtasia for quick how-to tutorials. You can see my first attempts on our youtube-

        http://www.youtube.com/user/MailChimp

    • Jan says:

      Hi Ben,
      sounds great! But unfortunately doesn’t work on my account… :(
      Is the link “use template” may be wrong? Should it be …wizard/html-template?id=… instead of …wizard/html?id=… ?!
      Any idea? I want to try it! :)

      • Ben says:

        Hi Jan, Uh-oh, what’s not working? If it’s not pulling data from twitter, then try going to the integrations page in your account settings, disconnect from twitter, then reconnect. If you’re still having issues, definitely contact help -at- mailchimp.com, and they’ll look into it.

        • Jan says:

          Hi Ben, no it is one step earlier when choosing the template.
          It is a IE 7 problem…! It works fine in Firefox. It is great! Thank’s a lot.

    • Jan says:

      ..sorry IE 8

    • Jason says:

      Very nice template! I love how you guys keep putting new templates out and keep integrating with other social media.

      Keep up the good work!

    • Sean Patrick McPeak says:

      I *heart* Ben. I wanna be you when I grow up. :)

    • Sam Bigger - Utah Web Design says:

      I love this template!!! Thanks Ben.

    • Paul Gailey says:

      I like this!

      I do notice the tweet data gets pulled in at the time of sending the email so if there is lag of the recipient opening the email the twitter data is possibly out of date – however if they click the browser version link they will get a fresh load of twitter data.

      (incidentally there is a “N” missing on the “Notify me of followup comment via e-mail” in the comment box)

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