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 Archive for the ‘Tips, Tricks, Best Practices’ Category

Microsoft Word and Outlook 2007 - Bad Mix for Email

Thursday, March 20th, 2008

We just had a customer create her email content in Microsoft Word. Then, she pasted from Word into her HTML email, and sent a test to herself. That's normally when most people learn how bad Microsoft Word is for making emails (it adds a whole bunch of code that breaks ...

Test Your Event Reminders

Wednesday, March 12th, 2008

MailChimp holds a Getting Started Webinar every Wednesday. We basically send an invitation to all the new free trials that signed up the previous week, and invite them to watch us run through the basics. Most people end up figuring out MailChimp on their own, but a handful of people ...

Does “FREE” Make People Open Your Emails?

Tuesday, March 4th, 2008

I recently blogged about some interesting A/B Split data that I've been sifting through for a report we're working on. Thought I'd post another interesting observation from a handful of campaigns that ran A/B Split Tests on their subject lines (company names disguised as "Acme"). The first 4 are from the ...

You Lose At Least 1/3 Of Your List Every Year

Friday, February 29th, 2008

According to this MediaPost article by Loren McDonald, email marketers should expect to lose at least 1/3 to 1/2 of your subscriber list every year due to list churn. A lot of that list churn comes from people changing their email address (like when they quit or change jobs, or ...

Non-Profit Email Marketing Tips

Thursday, February 28th, 2008

Found some great tips on how you can Bring Your Non-Profit e-Newsletter from Snoring to Soaring Among the tips was our own subject line best practices article, and a very useful 15 Places to Find Article Ideas for Your Nonprofit Newsletter, but most interesting to me was a link to an ...

Personalizing Subject Lines - Does It Help Or Hurt Open Rates?

Wednesday, February 27th, 2008

More and more customers are using our automated A/B campaign testing tool to see what subject lines work best, and what day/time works best. So right now, I'm looking at A/B split data across tons of campaigns. This is a real gold mine for email marketing research, so I was hoping ...

Email Marketing Report Card: Delight.com

Tuesday, February 12th, 2008

I just wrapped up another Email Marketing Report Card for Practical eCommerce magazine. This time, I reviewed an email newsletter from Delight.com, which is kind of like woot.com, except less for nerds and more for the ladies. There were two cool email newsletter ideas that I didn't really get a chance ...

The Right Way To Export Outlook’s Address Book For Email Marketing

Friday, February 8th, 2008

Most small business owners who want to get into email marketing start off by exporting their Microsoft Outlook Address Book. Makes sense, since that's where all your email happens. But there's a right way to do this, and a very, very very wrong way to do this...

MarketingSherpa’s 12 Most Common Email Marketing Mistakes

Wednesday, February 6th, 2008

MarketingSherpa's got a new guide on the 12 most common email newsletter mistakes. As always, they have real-world examples from companies who do things right. Congratulations to MailChimp customer GourmetStation.com, who is the very first customer to be showcased ( page 8 ) for their use of double opt-in. Pretty nice ...

Who’s Secretly Reading Your Emails?

Saturday, February 2nd, 2008

There are people out there who are secretly reading and judging your email marketing campaigns. If you don't take these people into consideration whenever you create your campaigns, you're placing your company's reputation at stake and you could get blacklisted. Who are these people, and what exactly are they looking ...

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