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 Archive for the ‘Tips, Tricks, Best Practices’ Category

How to survey CEOs and other C-levels

Thursday, May 1st, 2008

Karen Gedney from Clickz interviewed Ellen Sills-Levy and Claire Tinker at ESL Insights and discovered that  surveying C-level executives is a little different form surveying the average joe. And it's not because they have no idea what "Win an iPod Shuffle" means. Here's something I've never considered: "Besides having a very ...

2 hidden ways to use Gmail

Friday, April 25th, 2008

Have you ever wished you could quickly and easily setup different email addresses whenever you signup at some new website? For example, we review every single new account at MailChimp. Occasionally, we'll come across a techie who created an email address like, "mailchimp-techie@example.com" I guess it's a way to filter all ...

AOL is watching your bounce rates

Friday, April 25th, 2008

Strongmail reports that AOL is filtering email based on your hard bounces. The basic idea is if you've got way too many hard bounces, you've got bad list hygiene, and they don't want you sending email to their servers. If you're using MailChimp's managed lists, we automagically clean hard bounces from ...

How Cloudmark Sends PR Emails

Friday, April 18th, 2008

This article from Chris Anderson got my attention a little while ago: Sorry PR people: you're blocked. Mainly because in the very first line, Mr. Anderson mentions his spam filter by Cloudmark, a well-respected email security and anti-spam company who also happens to be a MailChimp customer. Also because PR people have ...

Chumby’s Product Launch Email

Friday, April 18th, 2008

Haven't you always wanted an alarm clock that wakes you up and tells you the weather (and the latest Chuck Norris fact)? Chumby is a little alarm clock that connects to your wi-fi network at home, and wakes you up with whatever you want. Email, news, video, podcasts, Internet ...

Hard Bounces Reveal Signs of Trouble

Friday, April 11th, 2008

I just sent a campaign for MailChimp yesterday, and checked my stats. Here's my personal stat-checking routine: Check for abuse complaints. My list is double opt-in, and I never import anybody, so complaints should be virtually zero. I got no complaints. Hooray! Check the feel-good stuff, like open rates and click rates. ...

Testing Tips from Conversion Rate Squirrel

Wednesday, March 26th, 2008

So I've been toying with Google's Web Optimizer tool lately, because I plan to do some A/B testing on the MailChimp website. I wish A/B testing websites was as easy as A/B testing email. Anyway, in my research, I stumbled upon the Conversion Rate Experts, who actually make A/B testing ...

Microsoft Word and Outlook 2007 - Bad Mix for Email

Thursday, March 20th, 2008

We just had a customer create her email content in Microsoft Word. Then, she pasted from Word into her HTML email, and sent a test to herself. That's normally when most people learn how bad Microsoft Word is for making emails (it adds a whole bunch of code that breaks ...

Test Your Event Reminders

Wednesday, March 12th, 2008

MailChimp holds a Getting Started Webinar every Wednesday. We basically send an invitation to all the new free trials that signed up the previous week, and invite them to watch us run through the basics. Most people end up figuring out MailChimp on their own, but a handful of people ...

Does “FREE” Make People Open Your Emails?

Tuesday, March 4th, 2008

I recently blogged about some interesting A/B Split data that I've been sifting through for a report we're working on. Thought I'd post another interesting observation from a handful of campaigns that ran A/B Split Tests on their subject lines (company names disguised as "Acme"). The first 4 are from the ...

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