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	<title>MailChimp Email Marketing Blog &#187; Stats</title>
	<atom:link href="http://www.mailchimp.com/blog/category/stats/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.mailchimp.com/blog</link>
	<description>MailChimp, email marketing, and monkeys!</description>
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		<title>Smith-Harmon&#8217;s Holiday Email Guide</title>
		<link>http://www.mailchimp.com/blog/smith-harmons-holiday-email-guide/</link>
		<comments>http://www.mailchimp.com/blog/smith-harmons-holiday-email-guide/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 20:41:40 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Email Design]]></category>
		<category><![CDATA[Emarketing, Business]]></category>
		<category><![CDATA[Stats]]></category>
		<category><![CDATA[Using MailChimp]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4851</guid>
		<description><![CDATA[If you're thinking about revamping your email marketing for the holidays, you might want to check out Smith-Harmon's free PDF Guide: "Get Ready for the Holidays"]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.smith-harmon.com/" target="_blank"><a rel="attachment wp-att-4852" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/smith-harmon-holiday-guide.jpg" rel="facebox" target="_blank"><img class="alignright size-full wp-image-4852" style="border: 0pt none; margin: 5px;" title="smith-harmon-holiday-guide" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/smith-harmon-holiday-guide.jpg" alt="smith-harmon-holiday-guide" width="197" height="189" /></a>Smith-Harmon</a> is one of the most famous email design agencies around. I&#8217;ve talked about some of their design tips in seminars and here in the blog (like <a href="http://www.mailchimp.com/blog/email-design-tip-the-250-pixel-box/">this article about 250px boxes</a>). They design emails for companies like Intuit, Costco, Williams-Sonoma, and Pottery Barn. They know a thing or two about email design trends.</p>
<p>So if you&#8217;re thinking about revamping your email marketing for the holidays, you might want to check out their free PDF Guide: <strong>&#8220;<a title="Smith-Harmon get ready for the holidays email marketing guide" href="http://www.smith-harmon.com/resources/2009/08/retail_email_guide_to_the_holiday_season_2009.php" target="_blank">Get Ready for the Holidays&#8221;</a></strong></p>
<p>Their guide covers a wide range of topics, including:</p>
<ul>
<li>A/B testing (also see: <a href="http://mailchimp.com/ab">MailChimp&#8217;s A/B testing tool</a>)</li>
<li>Subject line writing tips (also see <a title="Subject Line Suggester" href="http://www.mailchimp.com/blog/subject-line-suggester-from-mailchimp/">MailChimp&#8217;s Subject Line Suggester</a>)</li>
<li>Creating a special &#8220;holiday email series&#8221; (also see <a title="Autoresponder" href="http://mailchimp.com/autoresponder">MailChimp&#8217;s Autoresponder</a>)</li>
</ul>
<p>If you like their tips, you should also bookmark their <a title="Retail Email Blog" href="httphttp://www.retailemailblog.com/" target="_blank">Retail Email Blog</a>, where they cover all the trendy topics in the world of email design.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Using flickr in email campaigns</title>
		<link>http://www.mailchimp.com/blog/using-flickr-in-email-campaigns/</link>
		<comments>http://www.mailchimp.com/blog/using-flickr-in-email-campaigns/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 13:41:19 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[MailChimp Customers]]></category>
		<category><![CDATA[Stats]]></category>
		<category><![CDATA[Tips, Tricks, Best Practices]]></category>
		<category><![CDATA[chopping block]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[flickr]]></category>
		<category><![CDATA[halloween]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4806</guid>
		<description><![CDATA[Twitter and Facebook seem to be getting all the attention from email marketers now, but don't forget flickr.]]></description>
			<content:encoded><![CDATA[<p>A couple days ago I mentioned the interesting use of flickr in Steve&#8217;s <a href="http://www.mailchimp.com/blog/app-sketchbook-uses-email-for-feedback-doubles-twitter-followers/">App Sketchbook email campaign</a>. This morning I got <a href="http://us1.campaign-archive.com/?u=86af28fcea3f7a5d8fef29b5d&amp;id=4393e2227c&amp;e=874a67019a" target="_blank">this Halloween-ish email from ChoppingBlock </a>that <em>also</em> used flickr in an interesting way: they invite you to post a high-res image from flickr to your blog, to see if you can name all the spooky characters in their latest tshirt:</p>
<p><a title="Can you name all these characters?" rel="attachment wp-att-4807" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/feat_undead_detail.jpg" rel="facebox" target="_blank"><img class="alignnone size-medium wp-image-4807" title="feat_undead_detail" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/feat_undead_detail-300x233.jpg" alt="feat_undead_detail" width="300" height="233" /></a></p>
<p>Twitter and Facebook seem to be getting all the attention from email marketers now (see: <a href="http://www.mailchimp.com/blog/trends-in-email-sharing-via-facebook-and-twitter/">Sharing with Twitter v. Facebook</a>), but don&#8217;t forget <a title="flickr" href="http://flickr.com" target="_blank">flickr</a>, because it can be a great way to get your subscribers to contribute to your conversation with photos!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Major Email Provider Trends: Yahoo and Hotmail Tops, Gmail Catching</title>
		<link>http://www.mailchimp.com/blog/major-email-provider-trends-yahoo-and-hotmail-tops-gmail-catching/</link>
		<comments>http://www.mailchimp.com/blog/major-email-provider-trends-yahoo-and-hotmail-tops-gmail-catching/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 10:27:56 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Emarketing, Business]]></category>
		<category><![CDATA[Stats]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4702</guid>
		<description><![CDATA[We recently analyzed all outgoing email traffic from the MailChimp servers to see who the major email providers are, and identify trends.]]></description>
			<content:encoded><![CDATA[<p>We recently analyzed all outgoing email traffic from the MailChimp servers to see who the major email providers are, and to identify trends (<a href="http://www.mailchimp.com/blog/subject-line-suggester-from-mailchimp/">analyzing gobs of email data</a> is what we do in our pastime here). So we though we&#8217;d share our findings:</p>
<div id="attachment_4703" class="wp-caption alignnone" style="width: 310px"><a rel="attachment wp-att-4703" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/major-email-domains.png" rel="facebox"><img class="size-medium wp-image-4703" title="major-email-domains" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/10/major-email-domains-300x134.png" alt="Major email domain market share" width="300" height="134" /></a><p class="wp-caption-text">Major email domain market share</p></div>
<p>Yahoo and Hotmail are tops, but Gmail is on an upward trend (related study: <a href="http://www.mailchimp.com/blog/gmail-users-more-engaged-than-yahoo-hotmail-aol/">Gmail Users More Engaged?</a>). AOL has some work to do, and Comcast is pretty flat.</p>
<p>BTW, if you like email marketing stats, or need data to print and show to your clueless boss, bookmark <a title="MailChimp Charts" href="http://mailchimp.com/charts">MailChimpCharts</a> and <a href="http://www.emailstatcenter.com/" target="_blank">EmailStatCenter. </a></p>
]]></content:encoded>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>MySpace Mail usage slowly growing</title>
		<link>http://www.mailchimp.com/blog/myspace-mail-usage-slowly-growing/</link>
		<comments>http://www.mailchimp.com/blog/myspace-mail-usage-slowly-growing/#comments</comments>
		<pubDate>Mon, 28 Sep 2009 18:58:33 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Stats]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4612</guid>
		<description><![CDATA[We analyzed all outgoing campaigns from MailChimp to see how many emails were being sent to the new myspace.com email domain]]></description>
			<content:encoded><![CDATA[<p>On July 30th, the social site MySpace (with around 130 million users) rolled out a new email service in beta. If you didn&#8217;t catch that in the news, here are some stories about it from <a href="http://mashable.com/2009/07/30/myspace-mail/" target="_blank">Mashable</a>, <a href="http://www.techcrunch.com/2009/07/30/the-new-myspace-mail-quietly-emerges-as-a-big-time-email-competitor/" target="_blank">TechCrunch</a>, and <a href="http://gigaom.com/2009/07/30/myspace-new-email-looks-better-than-facebook-messaging/" target="_blank">Giga Om</a>.</p>
<p>So is this something email marketers should worry about? Not just yet. We analyzed all outgoing campaigns from MailChimp to see how many emails were being sent to the myspace.com domain, and found a spike around June, then only gradual growth since their official beta launch:</p>
<p><a rel="attachment wp-att-4613" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/09/myspace-email-usage.jpg" rel="facebox"><img class="size-medium wp-image-4613 alignnone" title="myspace-email-usage" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/09/myspace-email-usage-300x196.jpg" alt="myspace-email-usage" width="300" height="196" /></a></p>
<p>They&#8217;re not quite as huge (in terms of opt-in email subscribers) as Yahoo, AOL, Hotmail and Gmail yet. But we&#8217;ll keep watching the stats, because some day they might be a big email player. That&#8217;s definitely their goal, according to the article from Giga Om:</p>
<blockquote><p><em>&#8220;Given its large user base, MySpace claimed in a press release that its new mail service can eventually become the fourth-largest mail provider in the world and the second largest in the U.S. Yahoo is currently the largest email provider in the U.S.&#8221;</em></p></blockquote>
]]></content:encoded>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Gmail users more engaged than Yahoo, Hotmail, AOL?</title>
		<link>http://www.mailchimp.com/blog/gmail-users-more-engaged-than-yahoo-hotmail-aol/</link>
		<comments>http://www.mailchimp.com/blog/gmail-users-more-engaged-than-yahoo-hotmail-aol/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 18:27:17 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Emarketing, Business]]></category>
		<category><![CDATA[Stats]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4484</guid>
		<description><![CDATA[MailChimp analyzed the stats for over 184 million emails sent and analyzed the engagement of recipients by email provider (gmail vs. aol vs. hotmail vs. yahoo).]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-4491" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/email-logos.gif" rel="facebox"><img class="alignright size-full wp-image-4491" style="border: 0pt none; margin: 5px;" title="email-logos" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/email-logos.gif" alt="email-logos" width="150" height="112" /></a>We recently analyzed the stats for over <strong>184 million emails</strong> sent from MailChimp and put together a report analyzing the <a title="Feedback loops being replaced by engagement?" href="http://www.mailchimp.com/blog/feedback-loops-being-replaced-by-engagement/">engagement</a> of recipients by email provider (yahoo, gmail, hotmail, aol, and comcast). We wanted to know if certain subscribers (such as hotmail users) could be expected to respond any differently than, saaaay, gmail users. <em> </em></p>
<p>Here&#8217;s a summary of what we found:</p>
<table border="0">
<tbody>
<tr>
<td><strong>Domain</strong></td>
<td><strong>Open Rate</strong></td>
<td><strong>Click Rate</strong></td>
<td><strong>Soft Bounce Rate</strong></td>
<td><strong>Hard Bounce Rate</strong></td>
<td><strong>Abuse Complaint Rate</strong></td>
<td><strong>Unsub Rate</strong></td>
<td><strong>Sent</strong></td>
</tr>
<tr>
<td>Yahoo.com</td>
<td>24.54%</td>
<td>4.17%</td>
<td>0.08%</td>
<td>1.09%</td>
<td>0.19%</td>
<td>0.35%</td>
<td>54,791,998</td>
</tr>
<tr>
<td>aol.com</td>
<td>20.09%</td>
<td>4.25%</td>
<td>1.48%</td>
<td>2.92%</td>
<td>0.32%</td>
<td>0.51%</td>
<td>28,750,743</td>
</tr>
<tr>
<td>gmail.com</td>
<td>30.94%</td>
<td>7.41%</td>
<td>0.13%</td>
<td>0.28%</td>
<td>N/A</td>
<td>0.50%</td>
<td>28,997,678</td>
</tr>
<tr>
<td>hotmail.com</td>
<td>23.79%</td>
<td>4.49%</td>
<td>0.31%</td>
<td>0.80%</td>
<td>0.24%</td>
<td>0.43%</td>
<td>63,465,012</td>
</tr>
</tbody>
</table>
<h3><span id="more-4484"></span>Some things we found interesting:</h3>
<p>Gmail subscribers seem to be a bit more engaged than the other subscribers. Could be some demographic kinda thing.</p>
<p>Also interesting to see that the number of emails sent to gmail has surpassed AOL. Interesting to me, since AOL has had a head start over gmail, yet Google has caught up in just a few years. Keep in mind this is just <em>emails sent</em>. I have no idea what the &#8220;number of subscribers&#8221; are at those domains (nor does <a href="http://www.techcrunch.com/2009/08/14/gmail-nudges-past-aol-email-in-the-us-to-take-no-3-spot/" target="_blank">TechCrunch, but this article is still somewhat interesting</a>).</p>
<p>Oh, and the reason there are no abuse complaint numbers for gmail is <em>not</em> because those wonderful recipients never complain. It&#8217;s because we currently have no way of measuring complaints, as <a href="http://www.returnpath.net/blog/2009/07/gmail-provides-unsubscribe-opt.php" target="_blank">gmail has no feedback loop</a>.</p>
<p>In terms of emails sent, yahoo and hotmail are both still significantly higher than gmail and aol.</p>
<p>For all you stats-freaks w/calculators, I&#8217;m leaving out a row of data from comcast.net (which represented 8,673,998 emails sent). Frankly, it was so out of line with the others, we&#8217;re going to look into that one in more detail. The data set we analyzed was &#8220;all emails ever sent from our servers&#8221; but excluding campaigns sent to lists smaller than 2,500 recipients.</p>
<p>And if you&#8217;re interested in these sorta stats, be sure to check out <a title="MailChimp Charts - Email Marketing Research" href="http://mailchimp.com/charts">Chimp Charts</a>, where we post free email marketing data like this quite a lot.</p>
<p>Does this make you wonder what the composition of your own subscriber lists look like? MailChimp users get a free <a title="Email domain performance report" href="http://www.mailchimp.com/blog/domain-performance-report/">domain performance report</a> for all campaigns.</p>
<p>Want to see if certain subscribers on your list respond better than others? Try some <a href="http://mailchimp.com/segmentation">simple list segmentation</a>.</p>
]]></content:encoded>
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		<slash:comments>26</slash:comments>
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		<item>
		<title>Google Analytics Stats Inside MailChimp</title>
		<link>http://www.mailchimp.com/blog/google-analytics-stats-inside-mailchimp/</link>
		<comments>http://www.mailchimp.com/blog/google-analytics-stats-inside-mailchimp/#comments</comments>
		<pubDate>Wed, 19 Aug 2009 11:08:05 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[API]]></category>
		<category><![CDATA[Add-ons]]></category>
		<category><![CDATA[MailChimp API]]></category>
		<category><![CDATA[MailChimp News]]></category>
		<category><![CDATA[MailChimp Upgrade]]></category>
		<category><![CDATA[Plugins]]></category>
		<category><![CDATA[Stats]]></category>
		<category><![CDATA[Using MailChimp]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[mailchimp google analytics integration]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4434</guid>
		<description><![CDATA[A little while ago, Google called us on the phone.
You&#8217;d think that seeing &#8220;Google, Mountain View&#8221; on your caller ID would make us pretty excited. But the truth is, it&#8217;s more of a frightening experience (along the lines of, &#8220;Oh God did we break the internet?).
Turns out it wasn&#8217;t so bad&#8230;

They had opened up access [...]]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-4435" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-analytics360.jpg" rel="facebox"><img class="alignright size-thumbnail wp-image-4435" style="border: 0pt none; margin: 5px;" title="site-analytics360" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-analytics360-150x150.jpg" alt="site-analytics360" width="150" height="150" /></a><a href="http://www.mailchimp.com/blog/google-analytics-api-integration-with-mailchimp/">A little while ago,</a> Google called us on the phone.</p>
<p>You&#8217;d think that seeing &#8220;Google, Mountain View&#8221; on your caller ID would make us pretty excited. But the truth is, it&#8217;s more of a <em><strong>frightening</strong></em> experience (along the lines of, &#8220;Oh God did we break the internet?).</p>
<p>Turns out it wasn&#8217;t so bad&#8230;</p>
<p><span id="more-4434"></span></p>
<p>They had opened up access to their awesome Analytics product through an API. This basically means you can program applications that go in and grab stats from a Google Analytics account.</p>
<p>They wanted to grant us (<a href="http://code.google.com/apis/analytics/docs/gdata/gdataGallery.html" target="_blank">along with some other lucky beta testers</a>) special access to the API, allowing us to greatly improve our <em>old</em> Google Analytics integration (which involved scraping email reports sent to you by Google &#8212; not very reliable if you got duplicate emails, or emails got junked, or if they changed the format of emails).</p>
<p>Long story short, that API experience eventually allowed us to create this new feature.</p>
<h3>Google Analytics Stats Within MailChimp</h3>
<p>In addition to all the other cool <a href="http://mailchimp.com/reports" target="_blank">reports</a> you get with MailChimp, you can now see how your email campaigns are <em>affecting your overall site traffic</em>:</p>
<div id="attachment_4435" class="wp-caption alignnone" style="width: 310px"><a rel="attachment wp-att-4435" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-analytics360.jpg" rel="facebox"><img class="size-medium wp-image-4435" title="site-analytics360" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-analytics360-300x173.jpg" alt="site-analytics360" width="300" height="173" /></a><p class="wp-caption-text">Google Analytics stats embedded in MailChimp</p></div>
<p>The graph in the screenshot represents your website traffic. The little blue dots are email campaigns you&#8217;ve sent. If you hover over any of those little blue dots, they make a tiny little monkey-screaming noise (just kidding) and we provide a link to your email campaign archive  so you can see which campaign caused traffic to spike.</p>
<p>You&#8217;ll love this new feature if you&#8217;re an <a href="http://www.mailchimp.com/page/eretailer/">e-retailer</a> (because I know you people are stats freaks).</p>
<p>You can click the tabs above the graph to filter results by &#8220;organic traffic, cpc traffic, email-generated traffic,&#8221; and more:</p>
<p><a rel="attachment wp-att-4438" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-traffic-tabs.jpg" rel="facebox"><img class="alignnone size-full wp-image-4438" title="site-traffic-tabs" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/site-traffic-tabs.jpg" alt="site-traffic-tabs" width="347" height="97" /></a></p>
<p>There are a bunch of other stats that we pull from your Analytics account below that chart:</p>
<p><a rel="attachment wp-att-4439" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/other-site360-stats.jpg" rel="facebox"><img class="alignnone size-medium wp-image-4439" title="other-site360-stats" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/other-site360-stats-300x193.jpg" alt="other-site360-stats" width="300" height="193" /></a></p>
<h3>How to turn it on</h3>
<p>To get the stats, you&#8217;ll need to integrate your MailChimp account with your Analytics account. You do that under the &#8220;Account&#8221; page in MailChimp, then go to the new integrations panel:</p>
<div id="attachment_4440" class="wp-caption alignnone" style="width: 310px"><a rel="attachment wp-att-4440" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/integrations-page.jpg" rel="facebox"><img class="size-medium wp-image-4440" title="integrations-page" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/integrations-page-300x182.jpg" alt="MailChimp integrations panel" width="300" height="182" /></a><p class="wp-caption-text">MailChimp integrations panel</p></div>
<p>Activate Google Analytics syncing there, then you&#8217;ll see your stats under the &#8220;Reports&#8221; tab:</p>
<p><a rel="attachment wp-att-4441" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/reports.jpg" rel="facebox"><img class="alignnone size-full wp-image-4441" title="reports" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/reports.jpg" alt="reports" width="253" height="100" /></a></p>
<p>Click on the new &#8220;Site Analytics&#8221; button:</p>
<p><a rel="attachment wp-att-4442" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/screenshot_005.jpg" rel="facebox"><img class="alignnone size-full wp-image-4442" title="screenshot_005" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/08/screenshot_005.jpg" alt="screenshot_005" width="255" height="91" /></a></p>
<p>The idea isn&#8217;t to totally replace Google Analytics. If you&#8217;re a stats freak (like me), you&#8217;re still going to go log in to Google Analytics, <a href="http://crazyegg.com/" target="_blank">CrazyEgg</a>, <a href="http://haveamint.com/" target="_blank">Mint</a>, <a href="http://youcalc.com" target="_blank">YouCalc</a>, <a href="http://www.mailchimp.com/blog/mailchimp-wordpress-plugin/" target="_blank">Wordpress stats</a>, etc. It&#8217;s just a way to show you more relevant stats while you&#8217;re logged in to MailChimp and checking campaign performance.</p>
<p>In addition to, &#8220;how many opens, clicks, <a href="http://mailchimp.com/ecommerce360">and purchases</a> did my email get?&#8221; we can also <strong><em>directly</em></strong> answer the question, &#8220;how much traffic did my email campaign actually drive to my website?&#8221;</p>
]]></content:encoded>
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		<slash:comments>8</slash:comments>
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		<title>Campaign Opens &amp; Clicks Over Time</title>
		<link>http://www.mailchimp.com/blog/campaigns-opens-clicks-over-time/</link>
		<comments>http://www.mailchimp.com/blog/campaigns-opens-clicks-over-time/#comments</comments>
		<pubDate>Tue, 14 Jul 2009 14:49:16 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[MailChimp Upgrade]]></category>
		<category><![CDATA[Stats]]></category>
		<category><![CDATA[v4.2]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=4028</guid>
		<description><![CDATA[In your campaign reports, you'll notice a new chart: Opens and clicks over time. ]]></description>
			<content:encoded><![CDATA[<p>In your campaign reports, you&#8217;ll notice a new chart: Opens and clicks over time.</p>
<p><a rel="attachment wp-att-4029" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/07/opens-clicks-over-time.jpg" rel="facebox"></a></p>
<div id="attachment_4030" class="wp-caption alignnone" style="width: 310px"><a rel="attachment wp-att-4030" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/07/opens-clicks-over-time1.jpg" rel="facebox"><img class="size-medium wp-image-4030" title="opens-clicks-over-time1" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/07/opens-clicks-over-time1-300x87.jpg" alt="Opens and clicks over time" width="300" height="87" /></a><p class="wp-caption-text">Opens and clicks over time</p></div>
<p><span id="more-4028"></span></p>
<p>It&#8217;s a chart that shows your campaign&#8217;s opens and clicks hour-by-hour after you sent it. For example, we sent <a href="http://us1.campaign-archive.com/?u=67a904de95&amp;id=c2cc5ee558" target="_blank">this campaign</a> yesterday at 5pm ET. You can see there was a spike in opens and clicks almost immediately (reminds me of <a href="http://www.mailchimp.com/blog/nearly-one-third-of-opens-occur-within-1-hour/">this study</a> we did waaaay back in 2006), then it tapers off and plateaus in about 3 hours. We see some blips around 4am (our subscribers across the pond, perhaps?) and then again at 8am (the people who already left work before we hit &#8220;send&#8221; yesterday).</p>
<p>Hmm, while we&#8217;re on the topic of open stats, we added a new stat to the campaign summary: &#8220;Clicks per unique open.&#8221;</p>
<p><a rel="attachment wp-att-4031" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/07/clicks-per-unique-open.jpg" rel="facebox"><img class="alignnone size-medium wp-image-4031" title="clicks-per-unique-open" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/07/clicks-per-unique-open-228x300.jpg" alt="clicks-per-unique-open" width="228" height="300" /></a></p>
<p>The older &#8220;click rate&#8221; stat that you&#8217;re already familiar with basically says that 7.7% of my entire recipients list clicked.</p>
<p>The new clicks/unique open stat tells me that <em><strong>of those who actually opened</strong></em>, 20% clicked.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Using Twitter To Rate Email Campaign Effectiveness</title>
		<link>http://www.mailchimp.com/blog/using-twitter-to-rate-email-campaign-effectiveness/</link>
		<comments>http://www.mailchimp.com/blog/using-twitter-to-rate-email-campaign-effectiveness/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 18:19:59 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Emarketing, Business]]></category>
		<category><![CDATA[Stats]]></category>
		<category><![CDATA[Tips, Tricks, Best Practices]]></category>
		<category><![CDATA[Using MailChimp]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=3677</guid>
		<description><![CDATA[How Photojojo uses twitter to judge email campaign effectiveness]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-3680" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/twitterbird-kaching.gif" rel="facebox"><img class="alignright size-full wp-image-3680" style="border: 0pt none; margin: 5px;" title="twitterbird-kaching" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/twitterbird-kaching.gif" alt="twitterbird-kaching" width="191" height="131" /></a>I recently asked a bunch of email marketers how they judge success for their email campaigns. One of the answers that really stood out was from <a href="http://amitgupta.com/" target="_blank">Amit Gupta</a>, who sends the <a title="Photojojo" href="http://photojojo.com" target="_blank">Photojojo</a> newsletter (you must signup for his awesome newsletter <em>immediately</em>).</p>
<p>Amit says to measure the success of his email campaigns, he compares <strong>sales to re-tweets</strong>&#8230;</p>
<p><span id="more-3677"></span></p>
<p>From Amit:</p>
<blockquote><p><em>&#8220;We care about tweets and sales. We&#8217;re measuring opens and clicks, but don&#8217;t pay a lot of attention to those numbers, because in the end what we really care about is how much we&#8217;re selling and how much we&#8217;re spreading.</p>
<p>Opens really only tells you how good your subject line is, and our open rates are pretty consistent&#8230; people are opening our emails because they trust the brand to be interesting.</p>
<p>50,000 clicks that lead to 20 sales are worthless.</p>
<p>5,000 clicks that lead to 200 sales are meaningful.</p>
<p>100 retweets means that people are digging the product and think it&#8217;s interesting enough to tell their friends out. 10 means it&#8217;s not cool enough and we shouldn&#8217;t have plugged it. The retweets are a more meaningful metric of product interestingness for us because it&#8217;s not a reader clicking through to learn more (low risk) but actually putting their reputation on the line to tell their readers that they think it&#8217;s cool (higher risk).</p>
<p>With those two stats you start to see some interesting things&#8230;</p>
<p>1) product with lots of retweets and low sales = price too high or product not filling a need.<br />
2) product with few retweets but lots of sales = product is useful and well-priced but not exciting. It&#8217;s not gonna spread.<br />
3) product with lots of retweets, and lots of sales = success! Well-priced, exciting to our customers, and it&#8217;ll spread.</p>
<p>For us, #3 is a success, and #1 can be turned around, and #2 means we&#8217;ve got a dud.&#8221;<br />
</em></p></blockquote>
<p>Hmm, measuring email campaign success via twitter re-tweets. If one were good at creating graphs (which I am not), that graph might look like this:</p>
<div id="attachment_3678" class="wp-caption alignnone" style="width: 310px"><a rel="attachment wp-att-3678" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/re-tweets-email-marketing.jpg" rel="facebox"><img class="size-medium wp-image-3678" title="re-tweets-email-marketing" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/re-tweets-email-marketing-300x224.jpg" alt="Using twitter to measure email campaigns" width="300" height="224" /></a><p class="wp-caption-text">Using twitter to measure email campaigns</p></div>
<p>Even though Photojojo does not use MailChimp (<em>gasp!</em>), I highly recommend their newsletter to everyone I know because of the great copywriting day after day after day. If you&#8217;ve never sent an email newsletter before, just remember that &#8220;step 1&#8243; is to figure out your personality. It makes writing soooo much easier. Photojojo has tons of personality, and it&#8217;s why I actually look forward to receiving their emails.</p>
<p>Anyway, if you&#8217;re a MailChimp user, be sure to always <a href="http://www.mailchimp.com/blog/integration-with-twitter/">tweet your email campaigns</a>:</p>
<p><a rel="attachment wp-att-3681" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/tweet-this.jpg" rel="facebox"><img class="size-medium wp-image-3681 alignnone" title="tweet-this" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/06/tweet-this-300x75.jpg" alt="tweet-this" width="300" height="75" /></a></p>
<p>then follow yourself using something like <a href="http://addictomatic.com" target="_blank">addictomatic</a> or <a title="Tweetdeck" href="http://tweetdeck.com" target="_blank">tweetdeck</a>.</p>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>Improve open rates by 10% with A/B testing</title>
		<link>http://www.mailchimp.com/blog/improve-open-rates-by-10-with-ab-testing/</link>
		<comments>http://www.mailchimp.com/blog/improve-open-rates-by-10-with-ab-testing/#comments</comments>
		<pubDate>Fri, 03 Apr 2009 01:08:02 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Stats]]></category>
		<category><![CDATA[Tips, Tricks, Best Practices]]></category>
		<category><![CDATA[Using MailChimp]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=3014</guid>
		<description><![CDATA[Over the last 2 days, I&#8217;ve spoken with 3 new customers who send email marketing to lists that range from 100,000 to 500,000 subscribers, and who switched to MailChimp from other providers. 2 of them are e-retailers, and one sells ad space in her monthly newsletters.
They all make money from their email marketing, and they [...]]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-3015" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/04/firefoxscreensnapz001.jpg" rel="facebox"><img class="alignright size-thumbnail wp-image-3015" style="border: 0pt none; margin: 5px;" title="firefoxscreensnapz001" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/04/firefoxscreensnapz001-150x150.jpg" alt="firefoxscreensnapz001" width="150" height="150" /></a>Over the last 2 days, I&#8217;ve spoken with 3 new customers who send email marketing to lists that range from 100,000 to 500,000 subscribers, and who switched to MailChimp from other providers. 2 of them are e-retailers, and one sells ad space in her monthly newsletters.</p>
<p>They all make money from their email marketing, and they all suffered from declining open rates. None of them did <a title="MailChimp A/B testing" href="http://www.mailchimp.com/ab">A/B testing</a> at their old email providers, because it was too complicated.</p>
<p>Which is a shame, because we&#8217;ve found that those who A/B test their emails <em><strong>get roughly 10% better open rates</strong></em> than those who don&#8217;t (see: <a href="http://www.mailchimp.com/blog/ab-split-testing-does-it-help-email-marketing/">A/B Split testing &#8211; does it help?</a>).</p>
<p>Let&#8217;s see. If your list has 100,000 members, and your <a href="http://www.mailchimp.com/charts/email-marketing-benchmarks-by-industry/">avg. open rate is 20%</a>, that&#8217;s 20,000 opens per campaign.</p>
<p>A/B testers would get roughly 2,000 <em><strong>more opens</strong></em>.</p>
<p>If you could get 10% more opens, and you <a href="http://www.mailchimp.com/analytics360">know your conversion rate</a>, how much more money would that make for your business?</p>
<p>MailChimp&#8217;s patent-pending <a title="MailChimp A/B testing" href="http://www.mailchimp.com/ab">automated A/B testing tool</a> makes it easy. You plug in 2 subjects lines, and that&#8217;s it. The system automagically does the rest for you. Best of all, it&#8217;s free.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Campaign opens, clicks over time for autoresponders</title>
		<link>http://www.mailchimp.com/blog/campaign-opens-clicks-over-time/</link>
		<comments>http://www.mailchimp.com/blog/campaign-opens-clicks-over-time/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 15:33:47 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[MailChimp News]]></category>
		<category><![CDATA[Stats]]></category>

		<guid isPermaLink="false">http://www.mailchimp.com/blog/?p=2817</guid>
		<description><![CDATA[We added a new stat for your email campaigns. It shows you opens and clicks over time for each campaign you send:]]></description>
			<content:encoded><![CDATA[<p>So we&#8217;ve been working on <a href="http://www.mailchimp.com/blog/mailchimp-version-41-features-list/">autoresponders for v4.1</a> for a while, and are going to be launching it in a few days.</p>
<p>One of the things that concerned our engineers during the build out was, &#8220;How would customers judge the effectiveness of <em><strong>autoresponder</strong></em> campaigns?&#8221; How would reporting be different from regular campaigns, if at all?</p>
<p>So they&#8217;re introducing a new report just for autoresponder campaigns (they&#8217;ll probably do it for all campaigns someday too):</p>
<p><a rel="attachment wp-att-2818" href="http://www.mailchimp.com/blog/wp-content/uploads/2009/03/opens-clicks-over-time.jpg" rel="facebox"><img class="size-medium wp-image-2818 alignnone" title="opens-clicks-over-time" src="http://www.mailchimp.com/blog/wp-content/uploads/2009/03/opens-clicks-over-time-300x63.jpg" alt="opens-clicks-over-time" width="300" height="63" /></a></p>
<p><span id="more-2817"></span></p>
<p>Here&#8217;s the idea.</p>
<p>Let&#8217;s say you setup a series of scheduled campaigns.</p>
<p>Like, &#8220;Top 10 banana recipes&#8221; for new customers. After someone signs up to your list, you want a recipe to go to them each month for 10 months.</p>
<p>You let it run for a little while, then you decide to tweak autoresponder #6&#8217;s design. After you tweak the design, you need to know if opens and clicks went up or down for that autoresponder.</p>
<p>So you look at the &#8220;Opens and clicks over time&#8221; report for autoresponder #6, and check out your open rates and click rates before and after your changes.</p>
]]></content:encoded>
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		<slash:comments>5</slash:comments>
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