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Email Marketing, Business & Monkeys

A/B testing 2 subject lines

April 6th, 2009 | by Ben

Click to see the winner

Click to see the winner

When I created this email newsletter, I had two different subject line ideas:

A) MonkeyWrench – Autoresponders, Turks, Freshbooks, and Webhooks

B) Turks, Freshbooks, autoresponders, and webhooks

Quick – Can you  guess which subject line got more opens? Turns out it got more clicks and fewer bounces, too!

Luckily, there’s no need to guess with MailChimp’s patent-pending built-in A/B testing tool. It’s totally automatic. I’ll show you how it works…

Log in to MailChimp, and click on the big orange “Create Campaign” button. Choose the “A/B split” option:

pick-ab-type
Next, you’ll be asked to setup your A/B test:

ab-setup

the setup page is pretty straightforward, but let’s break it down into pieces.

First, tell MailChimp what you want to test. I’m testing 2 subject lines:

subject-lines

Next, tell MailChimp how many subscribers you want to test on. Pick a random slice of your list that’s enough to make you feel confident about the results. I usually pick 20% of my list, but that might be different based on your list size.

You just drag the little slider left and right:

random-slice

In the scenario above, MailChimp will randomly select 10% of my list, and send subject line A, and another random 10% will get subject line B.

Next, tell MailChimp how it should choose the winner:

judging-criteria

Above, I’m telling MailChimp to “Wait 6 hours, then look at open rates. Whichever subject line got more opens, use that for the remaining 80% of my list.” You can make it wait only 1 hour, or stretch it out to several days if you want. I think 6 hours is long enough. Plus, I’m kind of impatient. If you like complete control over everything, choose “manually” and MailChimp won’t automatically send anything. You can log in and choose the winner. But where’s the fun in that?

Anyway, next I just go about creating my email campaign like I normally do, except when it’s time to enter my subject line, I get two boxes:

enter-2-subjects

Plug in my two subject line ideas, and I’m done.

I then scheduled the campaign to send at 9am ET on Monday morning.

Then, I just sit back and wait. MailChimp does all the rest for me.

No need to generate random slices of my list, then generate more random slices, then generate the remainder of my list, and no need to build 2 separate campaigns, then a 3rd winning campaign. It’s just automatic. It’s so easy, you can run A/B tests on every campaign you send. Always be testing!

It saves me a ton of time, so that I can do other stuff.

Like blog about what I just did.

Also See: Those who A/B test get 10% better open rates

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3 Comments

    • Lary Stucker says:

      Thanks for the nice example of how easy it is to create a/b testing with MailChimp.

      A couple of thoughts questions:

      - Other than establish a baseline for your other statistics how does bounce rates have a “winner” and a “losers” in a/b testing.

      - If you are just testing the subject line isn’t the only metrics worth considering open rates and click-throughs?

      - With a 1.6% difference in open rates and a dead even click-through rate isn’t the results to statistically close to call a winner?

      • Ben says:

        Hi Lary, here are my thoughts:

        * It’s possible a subject line was so spammy, it got spam filtered or bounced back (some spam filters send deceptive bouncebacks to make you clean your list)

        * I think that no matter what you’re testing, it’s valuable to see all data. You may discover a horrible subject line generated too many unsubs. Or a delivery time got a lot of bouncebacks from busy ISPs.

        * In terms of the 1.6% difference, yes and no. The difference might’ve been more dramatic if I waited longer than 6 hrs, but like I said, I’m too impatient. 1.6% sounds like a close call, but it can be huge if your list is large (a difference of hundreds of clicks for some of our users). If you’re an e-retailer, you need every click-to-conversion you can get.

        Still, if you want complete control, the “manual” option is definitely the way to go.

    • Emma McCreary says:

      pretty cool – is it possible to A/B test RSS-generated campaigns? It would be cool to be able to test different subject line formats.

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