Open Positions at MailChimp
MailChimp is a do-it-yourself email marketing service based in Atlanta, Georgia that serves over 15,000 companies worldwide, from American Airlines and Mozilla Firefox, to Chumby and Dee Snider's House of Hair (I wanna rock!). We're a self-funded, scalable, self-serve web app that's growing fast, and we're looking for creative, ambitious people who love change (and monkeys).
Working at MailChimp is like working for a start-up, except we're 8 years old, and have been profitable from day one. We're located in midtown Atlanta, just outside of Georgia Tech (photos from around our office). We pay well, provide health, dental and disability insurance, and free bananas.
Open Positions at MailChimp:
Web Application Developer
Summary of Job:
The Rocket Science Group is looking for a self-motivated programmer who cares about performance and creating powerful tools that are fun and easy to use. You'll help the technology team develop our core MailChimp.com product (over 15,000 users and growing fast). We're a PHP/MySQL shop but what's more important to us is that you have experience working in multiple languages on large code bases and are adept at managing interdependencies in code. You should have a very strong OOP background and have experience with meta-programming and dynamic method execution. If you know what Selenium is, that's a big plus. Of course, you must also love monkeys.
Essential Duties:
You'll work with our product development team to build new functionality into our product. You'll also work with our customer service team to resolve issues as they arise.
Required Skills:
- Experience maintaining large web software/business applications with lots of users ("changing tires on a moving car" is a good analogy)
- Strong OOP background
- Experience with meta-programming and dynamic method execution
- Passion for always learning new things and expanding on new ideas
- Able to work independently, with minimal supervision
- Must be able (and willing) to QA in multiple environments. Mac, PC, Firefox, IE, Safari, etc.
Job Skills:
- Linux, Apache, MySQL, and PHP/Perl environment
- JavaScript, XML, and AJAX
Nice-to-have Skills:
- Email delivery/ISP/Network skills a big plus
- Server administration
- Strong project management skills
- Experience using and developing APIs
- Flash
- .Net
- Selenium
Contact Ben Chestnut
Sys Admin
Summary of Job:
We're looking for a sysadmin to help us manage servers at our data center and help us design for scalability. We're looking mostly for practicality and real world experience and less for theory. Must be able to work in an environment that's akin to changing tires on a moving car. Email industry experience is a big plus, though not required.
Environment:
Linux, Apache, MySQL, PHP.
Contact Ben Chestnut
Web Designer
Summary of Job:
You'll be in charge of keeping our website up to date, and more importantly, working with our marketing team to optimize the site for conversions. Must have a strong design background, be able to code with your eyes shut, and be fascinated by conversion rates and analytics. We're looking for someone with a strong background or interest in optimizing websites for conversions. Did we mention conversions? This is the kind of environment where you can tweak your design a little, and see the results you made to the bottom line instantly.
Required Skills:
- You can design and code a website from the ground up, then keep it running like a well oiled machine.
- We can tell you, "we need a landing page for this campaign" and you can get it done today, with two versions hooked into Google's website optimizer.
Nice-to-have Skills:
- Be able to hack a little at JavaScript, DHTML, and PHP without breaking stuff. Or, at least be able to defend yourself from angry programmers if you do.
Contact Ben Chestnut. Must have an online portfolio of websites you've worked on, built, or maintained. No worries if you've never done anything large scale. We'll teach you that stuff. Need to see a strong design background. Bonus points if you run through this website now and tell me everything we've done wrong with it.
Marketing Manager
Summary of Job:
You will be in charge of the execution and optimization of all marketing activites. We're looking for someone who's creative, ambitious, and has some experience with online marketing, e-commerce, and website optimization for conversions. If you're looking to step things up and see what you can do with your ideas, this is the place to be. Instead of "Hey, wouldn't this be a cool idea?" we're looking for, "Hey, I had an idea, I did it, here are the results, and I've already got an idea on how to tweak it."
Required Skills:
We'll be looking for knowledge in the online space, creativity, and experience with the following:
- SEM
- SEO
- Online advertising
- Landing pages
- Email marketing
- PR
Contact Ben Chestnut.
Customer Service Specialists
Summary of Job:
Do you have an insatiable addiction to helping people? Would you like to be told, "OMG. U saved my life! I luv u!" over live chat about 100 times a day? MailChimp provides awesome customer support, free. We do it by phone, email, and online chat. We're looking to expand coverage beyond 9am - 5pm ET. So if you're a night owl, or live on the West Coast, type fast, and have infinite patience, we've got a job for you.
Required Skills:
- Fast typer/chatter, well-versed in email etiquette.
- Enough web experience to be able to diagnose product problems, then convey to engineers
- Be able to talk to 10 people at once, with a smile on your face the entire time
- You've worked with a ticketing system before
Contact Ben Chestnut. Bonus points if you actually initiate a chat with someone here, and give me your ticket number.
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